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Re: Customer Response to a Survey

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The surveys are actually stored in CRM as Hex/XML. (crmd_survey, crm_svy_db_sd) There are a couple of function modules that you can use to help parse out the survey answers and display how you want.

CRM_SVY_DB_CONVERT_HEX2STRING, CRM_SVY_XML2TAB, CRM_SVY_DB_SVS_READ_SINGLE.  You just need the header guid from the order to get the right one.  If you do it right

you will get a table that has the question text, the answer text, and the answer identifiers. 

 

Hope this helps

 

-Jeff-


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