Hi,
For email campaigns we need to store the survey responses of each customer in the target list.
The business scenario is that on receiving an email campaign, the prospect/customer clicks on the survey link URL, submits his responses to the survey and sends back. These responses are stored in SAP CRM. I want to know how and where these responses are stored for each customer.
I think this will be a standard feature. Would appreciate an answer from the forum.
Thanks,
Pankaj